Stericycle’s highly trained staff and innovative technologies allow you to engage your audience – and the data they generate – across a variety of touchpoints:
Live Agents: As the voice of your trial, Stericycle brings expertise, reassurance, and reliability to your audience. Their live agents include healthcare professionals and communications experts, and together they bring best-in-class patient engagement around the clock.
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Web and E-mail: With extensive technological expertise, Stericycle develops and hosts targeted websites that provide a convenient portal for recruiting clinical trial subjects and encouraging their compliance. Online services can:
- Pre-screen potential trial participants
- Share your key trial information
- Capture the self-reported data you need from patients
- Provide live chat and click-to-call so your audience can easily and conveniently contact you
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Mobile: An easy way to stay connected to two-thirds of Americans – and billions more around the world — is through their phones and devices. Help keep your patients engaged using:
- Fully integrated SMS text for seamless site support: study announcements, appointment reminders, and pre-visit instructions
- Mobile websites and screening tools optimized for smartphones
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Direct Mail: Stericycle’s global footprint allows them to efficiently handle communication that needs to reach your audience in person. Their direct mail services provide centralized coordination and handling for your printed materials, including:
- Study-related materials
- Business reply cards
- Product literature
- Rebates
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| Integrated Reporting: Information streaming in from all communication channels are consolidated into our customizable reporting software so you can utilize it more efficiently. Your data is integrated into a single database, and we analyze it and send it to you in real time. Our robust reporting suite helps you assess inquiry trends and efficiently optimize your program as needed.
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