Retention and Compliance

Patient retention and compliance is vital for maintaining patient participation and the integrity of patient-reported data through the close of the clinical trial. Enrolled subjects are more compliant when motivated to adhere to the study regimen and reminded of their tasks in between appointments.

Program Options

To ensure motivation and reduce drop-out, live operators, Interactive Voice Response (IVR) systems, and print fulfillment may be utilized as individual support programs or combined for maximum efficiency. Retention and compliance programs may be designed around the patient needs, such as:

Appointment reminders
Pre-visit instruction calls
Directions to the Site
Medication and diary reminders
Diary capture assistance
Timely, customized fulfillment
Lost or hard-to-reach subject locator