Global Patient Engagement Services

Staying engaged with your subjects 24/7 is crucial for your clinical trial’s success.

Investigator Support Services provides global healthcare contact center services to manage professional communications anywhere and anytime. Whether your mission is clinical trial recruitment and retention, adverse event reporting, Patient Reported Outcomes, or pharmacovigilance, our customized programs provide effective and reliable patient communications.

Our agents speak your language, handling more than 100,000 live conversations daily. We rely on the highest-rated telecommunications technology in the industry, and we’re HIPAA, Safe Harbor and ICH-GCP compliant. Want to tap into our contact center’s resources to engage with your audience?

Contact an Investigator Support Services team member and let’s talk about what we can do for you!